Zone Q Investments Pty Ltd ACN 164 606 811 ("Zone Q") is subject to the Australian Privacy Principles contained in the Privacy Act 1988 (“Privacy Act”) and any relevant privacy code registered under the Privacy Act.
The purpose of this Policy is to describe how Zone Q complies with the privacy requirements in protecting the personal information Zone Q holds about individuals. This Policy is applicable to Zone Q and its controlled entities who collect “personal information” in Australia (collectively referred to as "Zone Q" below).
Zone Q operates multiple business functions and activities. The type of personal information that Zone Q collects will depend upon what dealings the relevant individual may have with Zone Q. Zone Q may collect and hold information about:
Zone Q only collects personal information which is reasonably necessary for its dealings with the relevant individual. The types of personal information may include, but are not limited to:
The Privacy Act imposes restrictions on collecting sensitive personal information (this includes information about religious views, ethnicity, political opinions, personal health information). Zone Q generally does not collect sensitive personal information about an individual. However, in certain circumstances, Zone Q may collect some sensitive information if it is necessary to allow Zone Q to deal with the individual and the individual has provided consent for Zone Q to do so. Whenever it is reasonable and practical to do so, Zone Q only collects personal information directly from the individual. In some circumstances, personal information may be provided to Zone Q by other parties such as the individual's agent and/or professional advisor(s). Zone Q will take reasonable steps to inform the individual that it has the individual's personal information, unless it is obvious from the circumstances.
Click here to download the Privacy Collection Notice PDF
Zone Q operates a number of businesses which handle personal information. Zone Q's policy is only to use personal information for the purpose which was either specified or reasonably apparent at the time when the information was collected. Zone Q may also use or disclose the information collected for any other related purpose for which the individual would reasonably expect it to be used.
If Zone Q wishes to use or disclose the personal information in other circumstances, it needs to obtain the individual's consent to do so.
In general, Zone Q uses personal information for the following purposes:
Personal information may be disclosed by one Zone Q group entity to another Zone Q group entity. External plude, but are not limited to:
Zone Q may sometimes disclose personal information overseas to allow external parties to perform their services for Zone Q but Zone Q will only do so in accordance with the Australian Privacy Principles.
Zone Q does not sell personal information to entities outside Zone Q.
Zone Q may send marketing materials to its customers or investors or potential customers or investors where Zone Q has collected the personal information from the individual and the marketing material is related to the purpose for which the information was collected.
The individual's prior consent will be obtained before personal information is used for marketing purposes in situations where the personal information has not been collected directly from the individual or where sensitive information is involved.
If the customer or investor no longer wishes Zone Q to use his or her personal information in order for Zone Q to provide marketing materials, the customer or investor is to advise Zone Q via the relevant method provided for in the electronic marketing message sent to the customer or to the email address firstname.lastname@example.org. Zone Q will act and amend its records promptly.
Zone Q collects personal information from individuals who submit applications or register interest for employment with Zone Q. If the application is unsuccessful, Zone Q may retain the information in case a more appropriate opportunity becomes available. The unsuccessful applicant will be advised that he or she can contact Zone Q to request Zone Q not to retain the applicant's information.
Zone Q will take reasonable steps to protect personal information that it holds from unauthorised access, modification, misuse, interference and loss. Personal information is held on secure servers or in storage located in controlled environments. Zone Q employees are required to maintain the confidentiality of any personal information held.
If other parties provide support services, Zone Q requires them to agree to appropriately protect the privacy of the information provided to them.
Any individual can request access to the personal information Zone Q may hold about them. To obtain access to the information, the individual needs to write to Zone Q at email@example.com. Zone Q will require evidence to verify the identity of the individual.
This service is free of charge unless the personal information requested requires preparation time. In this situation, Zone Q will provide an estimate of how much this service will cost and request agreement before proceeding.
In normal circumstances, Zone Q will provide the individual with access to the individual's personal information. However, in some circumstances, there may be legal, regulatory or administrative reasons to deny the requested access. If access is denied, Zone Q will provide the individual with the reason.
If an individual wishes to update personal information that the individual believes may be inaccurate, out-of-date, incomplete, irrelevant or misleading, the individual may write to Zone Q at firstname.lastname@example.org requesting the information to be updated or deleted.
An individual can make a complaint about the way in which Zone Q has handled an individual's personal information by writing email@example.com Zone Q will endeavour to act promptly in response to a complaint.
If Zone Q have reasonable grounds to believe an eligible data breach (as defined by the Privacy Act) has occurred, Zone Q will notify the Privacy Commissioner and take reasonable steps to notify affected individuals in accordance with the Privacy Act.
For further information about privacy issues and the protection of privacy, visit the Office of the Australian Information Commissioner's website at http://www.oaic.gov.au.Back To Main Page